10 Tips to Follow When Hiring a House Cleaning Service

In today’s world of busy schedules and fast-paced environments, one may simply not have the time to clean their home. It’s no surprise that plenty of homeowners resort to house cleaning services to keep their properties neat and tidy. But you don’t want to just hire a random cleaning lady for the cheap. You want to call up a trusted cleaning company that knows the ins-and-outs of house cleaning to get the best results possible.

Whether it’s a one-off task that you’d like to get done or an annual deep-cleaning service, it’s crucial that you hire the right people for the job. Here are 10 tips you can follow when hiring a house cleaning service.


  1. Acquire referrals from friends and family

Word of mouth can be a great source for identifying reputable cleaning companies. When a customer is satisfied, they are more likely to recommend the company’s services. Start asking your friends and family for referrals and listen closely to their feedback. Companies can make themselves sound credible through their website, but this can only be validated by asking previous clients about their experience with them.

Create a list of the recommendations and compare each company’s pricing and services. From there, you can get a good idea of which cleaning company you should hire for the task.

  1. Read online reviews about the company

Reading online reviews can give you a good idea about the company’s services. How many of their clients were satisfied with their work? What problems did other people encounter that prompted them to leave a negative review? It’s always worth checking online reviews to see if the company’s customers are satisfied with their output.

  1. Look for insurance policies

A reputable cleaning company will provide some form of coverage for your property that protects you from theft, damage, and the like. Never work with a house cleaning service that doesn’t provide insurance policies or you’ll be putting your belongings at risk. Do note that this can add up to your costs and lead to higher per hour rates. But if you were to ask us, this additional cost is definitely worth it, especially since you’re letting someone clean up your property.

  1. Consider the company’s experience and accreditations

How long has the business been running? Do they have any accreditations that certify their work? The good thing about working with an experienced company is you can identify their track record. The same thing cannot be said with a newly established company. While they may be able to provide excellent cleaning services, you aren’t exactly sure of what you’re getting. That’s why we recommend sticking to experienced cleaning companies so you can have peace of mind when hiring a house cleaning service.

  1. Check their service offerings

It’s best to inquire about the company’s service offerings to find out how detailed they can go with their house cleaning. Do they offer fixed services or do they take requests from their clients? Different cleaning companies offer plenty of cleaning options. None are right or wrong; it’s just a matter of you choosing the right house cleaning service that suits your needs.

  1. Find out if their staff are employees or contract workers

Some cleaning companies hire contract workers while others have a staff of employees. Usually, contract workers have lesser benefits compared to employees and are often times undertrained, which can lead to poor results and unsatisfactory work. Employees on the other hand, receive adequate training and are far more committed to their work which can translate to better productivity during a house cleaning service.

  1. Cleaning supplies

Not all cleaning companies use their own tools and cleaning supplies. Some companies require their clients to have their own cleaning supplies, reason being is to prevent cross-contamination. Also, having clients supply their own cleaning kit means the tools are fit for their specific requirements.  If you don’t want to deal with buying your own cleaning supplies, then choosing a cleaning company that uses their own cleaning kit is a much better choice.

  1. Know who you’re hiring

When searching for a reliable cleaning company, it’s always worth doing a background check and ask them questions. Are their staff adequately trained? Do they evaluate their employees and conduct a screening before hiring them? These questions will enable you to better understand the people you’re hiring because remember, you’re letting someone inside your property and you want them to be reliable and trustworthy at the same time.

  1. Satisfaction guaranteed

If you’re not satisfied with the cleaning results, does the company offer a touch-up for free? Reputable cleaning companies back their services up with a satisfaction guarantee to meet their client’s expectations. Policies may vary from company to company so make sure to ask them first.

  1. Terms of service

This is perhaps one of the most important things for you to know. Understand the company’s terms of service so you don’t get slapped with hidden charges or surprise fees later on. Knowing this information enables you to better prepare for the house cleaning service and avoid any scheduling or cancellation issues.

These tips will help you choose the right cleaning company for your house cleaning. When choosing a cleaning company, you want to go with one that’s reliable and experienced. Gather all the information you need to find out if the people you’re hiring are the right ones for the task. Expert carpet cleaning companies in Ellenbrook will help facilitate with all your cleaning needs.